Reference

How raja100 login Protects Your Personal Data

At raja100 login, your personal data belongs to you — we collect only what is necessary to operate your account, process transactions via DANA, OVO, GoPay and QRIS…

Data collected only when neededDANA, OVO, GoPay & QRIS transactions logged securelyYour right to request data accessAccount deletion available on requestEncrypted storage at rest
raja100 login How raja100 login Protects Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Our Data Protection Team

If you have questions about how your information is handled, want to correct a detail on your account, or wish to exercise your right to data erasure, our privacy support team is available every day from 08:00 to 23:00 WIB. You can reach us through live chat directly from your account dashboard, via email at our published data-request address, or through the in-app support ticket system — whichever is most convenient for your situation.

Team online

Live Chat Support

Access live chat from your account dashboard, available daily from 08:00 to 23:00 WIB. Our agents handle data-access requests, correction queries and account-deletion steps directly in the chat window.

Email Data Request

Send your data request or privacy concern to our published email address. We acknowledge all emails within 24 hours and deliver a full response within 14 working days, as required by our data-handling policy.

In-App Ticket System

Submit a formal privacy ticket through the support menu inside your raja100 login account. Tickets are tracked with a reference number so you can follow the status of your data request at any stage.

DATA HANDLING STANDARDS

Six Ways We Safeguard Your Account Data

Our approach to data protection is built around six concrete practices — each one addresses a different part of the account lifecycle, from the moment you complete a DANA or OVO transaction…

End-to-End Encryption

All data transmitted between your device and our servers is encrypted using TLS 1.3. This applies to login sessions, QRIS payment confirmations and account profile updates — nothing travels in plain text.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can review and withdraw cookie consent at any time through the cookie settings panel in your account.

Account Security Alerts

Whenever a new device or IP address accesses your account, we send an immediate notification to your registered email. You can flag unrecognised access directly from that alert to trigger an instant security review.

Data Retention Schedule

Active account data is held for as long as your account remains open. After account closure, transaction records are retained for five years to meet financial regulation requirements, then permanently deleted from our systems.

Third-Party Sharing Limits

We share data only with payment processors such as DANA, OVO and GoPay when needed to complete a transaction, and with identity-verification services where local law permits. We do not sell or rent your data to marketing companies.

Data Correction and Erasure

You have the right to correct inaccurate details or request full erasure of your personal data. Submit your request via live chat or email; our data team processes verified requests within 14 working days and confirms completion in writing.

Your Privacy Questions, Answered Directly

These are the questions we receive most often about how raja100 login handles personal data. If your question is not covered here, our live chat team is available daily from 08:00 to 23:00 WIB to help with anything related to your account privacy.

We collect your name, email address, phone number and the payment method you register — DANA, OVO, GoPay or QRIS. Device identifiers and login timestamps are also logged to protect your account from unauthorised access.

Yes. Every transaction record — whether processed via DANA, OVO, GoPay or QRIS — is encrypted at rest and in transit. Only authorised personnel with a documented need can access transaction logs, and access is audited regularly.

After account closure, transaction and identity records are retained for five years in line with applicable financial regulations, where local law permits. After that period, all remaining personal data is permanently deleted from our servers.

Yes. Submit a data-access request via live chat or our email address. We verify your identity, then deliver a full data report within 14 working days. The report covers account details, transaction history and any stored device identifiers.

We share data only with payment processors — DANA, OVO, GoPay and QRIS — when completing a transaction, and with identity-verification services where local law permits. We do not sell your data to advertisers or marketing companies.

Open a support ticket or start a live chat session from your account dashboard between 08:00 and 23:00 WIB. State clearly whether you want a correction or full erasure; we confirm receipt and complete the request within 14 working days.

We use session cookies to maintain your login and analytics cookies to understand lobby usage patterns. You can view, update or withdraw your cookie consent at any time through the cookie settings panel inside your account profile section.